Terms & Conditions

Terms and Conditions
Now for the legal bit…

Please read all these terms and conditions.

These Terms and Conditions will apply to the purchase of the goods by you, the Customer. We are Teabury Limited registered in England and Wales (10603064), registered office 13 Kings Oak Close, Monks Risborough, Buckinghamshire, HP27 9LB. Email address info@teabury.com; telephone number +44 (0)74 8419 7322.

These are the terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions. By ordering any of the services, you agree to be bound by these Terms and Conditions.

The use of the Website and the purchase of any goods (“Goods” and/or “Products”) from the Website is governed by these terms and conditions. We reserve the right to modify these terms and conditions without notice to you.

Teabury reserves the right to change these Terms and Conditions at any time and any such change will be effective to all new orders once included in the text of these Terms and Conditions and published on the Website.

You must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just email info@teabury.com or phone us on +44 (0)74 8419 7322.

References to “we”, “us” and/or “our” throughout teabury.com (“the Website”) are to Teabury Limited.

Consumer means an individual making the submission of an order to purchase Goods.

Contract means the legally binding agreement between you and us for the supply of the Goods.

Delivery Location/Address means the location where the Goods are to be shipped/delivered to, as set out in the Order.

Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order.

Order means the Customer’s order for the Goods from the Supplier as submitted following the step by step process set out on the Website.

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website.

Website means our website www.teabury.com on which the Goods are advertised.

The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.

All advertisements and communications made by us until your order is accepted by us are invitations to treat only and are not confirmed offers. This means that if Goods are shown on the site but are unavailable or incorrectly priced or otherwise incorrectly described, Teabury shall not be obliged to sell you those goods.

We try to ensure that all information and data presented on the Website such as prices, imagery, descriptions and stock availability are accurate and correct at the time of purchase and viewing. We will try to resolve all information and data errors on the Website as soon as reasonably possible. If you believe that such an error has affected your purchase, please let us know. However, because we take these steps we will not be liable to you for any errors on the Website and will not be liable to fulfil an order made on the Website that has been affected by any such error or obliged to sell you those goods affected by such errors.

In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

Please note that all Goods are subject to availability we may not be able to supply your order, and that goods and promotions which are offered on the Website may not be available and are subject to terms and conditions.

We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement.

Promotional codes are for transactions on teabury.com and cannot be used in conjunction with any other offer or discount; this includes reduction in price(s) during sale. The sum or percentage discount will be reduced from the order total excluding shipping costs.

Teabury reserves the right in its sole discretion to exclude any person from using any promotional code. Teabury’s decision will be final and binding. These Rules are governed by the laws of England and Wales.

Personal Information
We retain and use all information strictly under the Privacy Policy.

We may contact you by using e-mail or other electronic communication methods and you expressly agree to this.

Basis of Sale
The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

On submitting an Order, we will confirm receipt of your order request via an Order Confirmation email to the email address, which you have provided to us. This email is only to acknowledge that your order has been received and does not constitute acceptance by us of your offer/s to purchase goods and it is only confirmed when we send you a shipping confirmation. This is when we have formed a contract with you.

Amendments to and cancelling of order requests can only be made within 30 minutes of submitting the order request on teabury.com. Teabury does not guarantee that amendments and cancellations can be completed, and are limited to Teabury customer service working hours (09:00 – 18:00 GMT, Monday through Friday), and to changes of the same value of the original order. Amendments and cancellations cannot be done after the order has been accepted as outlined above and have been shipped.

We must receive full payment before we can accept your request for an order and please note that we process the payment of order on receipt of card details. Your order will only be confirmed as accepted by us when we despatch that product to you and send you a shipping confirmation email.

We reserve the right to refuse any order prior to acceptance.

Price and Payment
Prices and charges on the website are in U.K. pounds sterling. All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes. If buying outside of UK, prices for the Goods are set against applicable currency exchange rates and may be subject to fluctuation. Any changes to the applicable exchange rate may affect the price of Goods subject to discount but shall not affect Orders which have already been placed.

Prices may be modified from time to time and without notice, but such changes will not apply to Goods in respect of which the Customer has received an Order Confirmation.

Prices displayed do not include the cost of delivery to the Customer.

Delivery estimates given are estimates only, and are the responsibility of the carrier.

You must pay by submitting your PayPal, credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.

Teabury endeavours to ensure that all pricing information on the Website is accurate. However, if prices displayed on the Website are incorrect, Teabury shall not be obliged to sell the Goods at the incorrect price. If we discover an error in the price of the Goods you have ordered, we will inform you of this error and we will give you the option of continuing to purchase the Goods at the correct price or cancelling your Order. We will not process your Order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the Order as cancelled and notify you in writing, as long as we have your correct contact details to allow this.


We will deliver the Goods to the Delivery Location/Address you provide when submitting the Order. The responsibility of providing the correct Delivery Address lies with the Customer.

We will dispatch within the agreed period as stated in the Order. Please note Delivery estimates given are estimates only, and are the responsibility of the carrier.

Any Delivery carried out by Teabury is subject to our Shipping Policy.

If you have any questions please contact us;

Teabury Limited
13 Kings Oak Close
Monks Risborough
HP27 9LB

Email address: info@teabury.com
Telephone number: (+44) 074 8419 7322